World Conference On Quality and Improvement will be held in Milwaukee, Wisconsin on May 16-18, 2016
The benefit of applying quality to improve processes and products is well documented, but what influence can quality have on the culture of an organization and how can it best help with challenges such as mitigating risk and managing change?
The application of quality practices has long since expanded from its manufacturing roots, and in a similar way the “quality role” is expanding as well. No longer is the quality function limited to a narrow role or separate department. Instead, it is being expanded throughout organizations to reach all aspects of the business. This gives opportunity for the quality professional to do more and take on new roles. It also gives opportunity for the concepts and tools used by quality professionals to be leveraged across the organization to help all employees drive improvements. The globalization of the marketplace and changing technology only accelerate the opportunities for quality professionals and the need to expand the practices of quality in new and innovative ways.